Welcome to Student Online Support
The Help Desk provides assistance for Northwestern students.
Our goal is to serve as a main contact for students to obtain support with issues such as computer hardware and software problems, account access, and network connectivity.
Download Blackboard Compatibility chart for IE 7 [PDF].
Download Compatible Java Runtime Environment (JRE) version for Blackboard.
Virus Information
AVG Threat Information
McAfee Threat Center
Symantec Security Response
*Note: You will need the free Adobe Acrobat Reader to display any of the PDF documents on this site.