Northwestern State University
Action Plans in Response to the
Noel-Levitz Report dated March 10, 2005
Progress as of October 1, 2005
Recommendation #1 - Appoint a permanent enrollment management committee with two standing sub-committees on the quality of student life and learning (QSLL) and marketing/recruitment
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Development of Procedures for Enrollment Management Council |
Director, Enrollment Management |
|
Completed |
|
Appointment of Members |
Director, Enrollment Management President |
Executive Director, Planning & Institutional Affairs Vice President for Student Affairs |
Completed |
|
Appointment of Subcommittees |
Director, Enrollment Management Vice President for Student Affairs |
Executive Director, Planning & Institutional Affairs |
Completed; Initial meeting with chair, coordinator and subcommittee chairs occurred on April 7, 2005 |
|
Development of Action Plan |
Director, Enrollment Management |
Executive Director, Planning & Institutional Affairs Vice President for Student Affairs Director, University Recruiting Director, Student Success |
Draft completed; revisions ongoing |
|
EMC meetings |
Vice President for Student Affairs |
|
April 12, 2005 May 24, 2005 October 4, 2005 |
| Development of a Comprehensive website - EMC Website | Director of Enrollment Management | April 12, 2005 and ongoing | |
| Subcommittee Meetings - EMC Website | Subcommittee Chairs | April 12, 2005 and ongoing | |
| Report of EMC activities to Strategic Planning & Budgeting Council | Director, Enrollment Management | October 5, 2005 |
Recommendation #2 - Revise, prioritize, and use the existing retention plan
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Convene initial meeting with EMC subcommittee for Retention |
EMC Retention subcommittee Chair |
Director, Student Success Director, Enrollment Management |
April 12, 2005 and ongoing |
|
Request 2-day visit from Noel-Levitz |
Director, Enrollment Management |
Director, Student Success |
March 29,2005 Request to Craig Engel for the assignment of a NL consultant for retention planning purposes; Received assignment of a consultant on April 5, 2005. Retention consultant visit scheduled for April 26-27, 2005. |
|
Retention planning and revision process inclusion of other NL recommendations: #7, #8, #9, #11 |
EMC Retention subcommittee Chair |
EMC Retention subcommittee Members Director, Enrollment Management |
April 12, 2005 May 31, 2005 |
| Retention Planning Consultant visit |
Director, Enrollment Management Director, Student Success |
EMC Retention subcommittee Deans Faculty Staff Students |
April 26-27, 2005
|
| Assignment of coordinators for major component areas of new plan | Executive Director for Institutional Affairs |
Director, Enrollment Management Director, Student Success |
June 28, 2005
|
| Final development of University Student Success & Progression Plan |
Director, Enrollment Management Director, Student Success |
EMC Retention Subcommittee |
Completed 9/15/05 |
|
Compile a progress report for
October 2005
Student Success & Progression Plan - Progress as of October 2005 |
Director, Enrollment Management
|
Component Coordinators | Completed 10/11/05 |
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Recommendation #3 - Develop and implement a more aggressive transfer recruitment plan
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Assure the development of an advisory board with the Louisiana Community Colleges and Technical Colleges |
EMC Recruiting Subcommittee |
Director, University Recruiting AD, University Recruiting Transfer & International Students |
April 12, 2005 and ongoing |
|
Louisiana Community & Technical Colleges statewide meeting at NSU |
AD, University Recruiting - Transfer & International Students |
Director, University Recruiting LCTCS Vice President for Community College Services Various NSU faculty and staff |
A meeting was held on March 14, 2005 in an effort to facilitate relationships. CCs & TCs were represented |
|
Improvement of NSU Transfer Student Websites
|
AD, University Recruiting Transfer & International Students |
University Registrar & Staff Enrollment Management Office Coordinator |
Website has been revised |
| Publication of Course Indexes | Vice President for Academic Affairs | University Registrar & Staff |
10/03/05 - Deans
charged with provideing a listing of probable course
offerings for the 2006 summer, 2006 fall and 2007 spring
semesters to be submitted to the Provost by 11/1/05.
These will be posted to NSU web pages to provide students
with planning opportunities.
10/03/05 - The Dean's Council will recommend how to best inform students of the typical course rotations by semester. This recommendation is to be brought forward by 1/10/07 (deadline for inclusion in the 2006-2007 catalog) |
|
Exploration of 2+2 agreements |
Vice President for Academic Affairs |
University Registrar & Staff NSU College Deans |
Several "Bridge Program" agreements between Bossier Parish Community College and NSU are currently being discussed. They are:
AAS in Business Administration to BS in Accounting
AAS in Business Administration to BS in Business Administration
AAS in Business Administration to BS in CIS
AS in General Studies (Pre-Nursing) to BS in Nursing
Associate of General Studies to Bachelor of Social Work
AAS in Criminal Justice to BA in Criminal Justice |
|
Data analysis to determine the best use of resources to effectively target top CC & TC feeder schools |
Director, Enrollment Management Director, University Recruiting Director, Institutional Research |
|
Completed and ongoing for each semester |
|
Conduct a meeting between the President, key University personnel and CC & TC Chancellors to map out a plan to improve relationships |
President |
Executive Director for Planning & Institutional Affairs Director, Electronic & Continuing Education Director, Enrollment Management |
Chancellors were invited to attend or send a designee on April 25, 2005 to the Rapides Learning Center in Alexandria. LCTCS VP for Community College Services has was invited and included on the agenda. |
| Utilization of weekly applicant file to effectively communicate with transfer applicants | AD, University Recruiting Transfer & International Students | November 19, 2004 and ongoing thru each semester | |
| Request and receipt of "transfer-ready" lists | AD, University Recruiting Transfer & International Students | Spring 2005 and ongoing | |
| Expansion of recruiting efforts to the Louisiana Technical College and other technical schools |
Director, University
Recruiting AD, University Recruiting Transfer & International Students |
Fall 2005 and ongoing |
Recommendation #4 - Transform your student telecounseling team into a student contact team
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Consideration will be given to this recommendation |
EMC Recruiting Committee |
Director, University Recruiting AD, University Recruiting High School Relations |
April 12, 2005 and ongoing |
| Identification of additional dollars to increase contacts to inquiry and acceptance pool | Director, Enrollment Management | At this time the University is considering various options to identify funding and resources | |
| Increase electronic dialogue | Director, University Recruiting |
AD's Recruiting Recruiters Office Coordinator, University Recruiting |
See Summary of increased electronic communications |
Recommendation #5 - Segment your funnel to determine differences in yield
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
To determine the most appropriate segmentation and utilization of segments for more effective predictions |
Director, University Recruiting Director, Enrollment Management Director, Institutional Research Data Analyst, Institutional Research |
|
April 4, 2005 and ongoing |
|
Development of a segmentation
approach
Established:
By population
By major recruiting initiative
New:
By home parish
By Recruiter territory |
Director, University Recruiting Director, Enrollment Management Director, Institutional Research Data Analyst, Institutional Research
|
April 4, 2005 and ongoing
Established segmentation funnels were computed with the 14-day count data
The data for the new segmentation funnels was received from IR on 9/21/05. The Director of University Recruiting will compile the parish data into the recruiter territory format. This information will then be utilized to predict, project, and monitor the enrollment funnel |
Recommendation #6 - Implement a qualifying and grading program
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Proposal of a qualifying and grading scale |
Director, University Recruiting |
|
Proposed scale developed by Director of University Recruiting March 16, 2005 |
|
Review and refinement of scale |
Director, University Recruiting |
Director, Enrollment Management Director, Institutional Research Data Analyst, Institutional Research |
April 12, 2005 and ongoing |
| Development of a qualifying & grading program; Use current data and coding; Excel pivot table used as reporting mechanism |
Director, University Recruiting Data Analyst, Institutional Research |
First file was made available
on 9/1/05 using 2006 inquiry level data; Subsequent meeting to further clarify qualifying
and grading items held on 9/21/05; Changes made for
10/1/05 file; Further refinement made to scale on
10/10/05.
10/10/05 qualifying and grading scale
|
Recommendation #7 - Strengthen your recruit-back program by focusing on recent stopouts
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Design of a uniform instrument to be utilized in data collection |
Director, Student Success Coordinator, University Planning & Assessment |
Director, Institutional Research Data Analyst, Institutional Research |
Completed |
|
Purchase of upgraded software to analyze uniform instrument; Purchase of new computer to administer software and run scanner |
Director, Enrollment Management |
|
Completed |
|
Receipt of printed instrument |
Director, Enrollment Management |
|
March 30, 2005 |
|
Identification of Spring 2005stop out students |
Director, Student Success |
Director, Institutional Research |
As of Fall 2005 census date - data request submitted on September 12, 2005 |
|
Aggressive plan to contact students to determine nature of why they quit attending and can we assist in anyway to re-enroll |
Director, Student Success |
Student Success Student Contact Team |
September 9, 2005 and ongoing
Calls scheduled for the week of October 24-28, 2005 |
| Receipt of data and random sample selected by IR | Data Analyst, Institutional Research | Director, Student Success | Completed September 15, 2005 |
|
Assessment and evaluation of data collection |
Coordinator, University Planning & Assessment |
Director, Student Success Data Analyst, Institutional Research |
Report scheduled to be completed during December 2005 |
| Proposed Phase II - based on data. Follow-up from various departments due to students stated reasons for "stop-out" | Director, Student Success |
VPAA Deans Faculty
|
Spring 2006 |
Recommendation #8 - Start to consider sophomore-to-junior strategies in your next plan
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
To be addressed through Recommendation #2 |
|
|
|
| Retention Subcommittee meetings | EMC Retention Subcommittee Chair | EMC Retention Subcommittee Members | EMC Website for Retention Subcommittee |
| Consideration of sophomore to junior strategies | EMC Retention Subcommittee Chair | EMC Retention Subcommittee Members | Considerable time was given to this concept. Based on the concept of components used in the new plan, strategies will reach across the entire academic experience and class levels of undergraduate degree seeking students. |
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Recommendation #9 - Obtain faculty buy-in for retention
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
EMC and related subcommittees are to determine strategies to increase faculty engagement in all enrollment management issues (recruiting, retention, student life & learning) |
EMC EMC All Subcommittees |
|
April 12, 2005 and ongoing |
|
Noel-Levitz Academic Advisor Training Sessions |
Dean, University College |
Designated University Faculty University Academic Support Personnel |
Training was conducted on April 5 6 , 2005 |
| Incorporation of EM objectives into the strategic planning process of the University | EMC Integration of EM into Strategic Planning Activities Subcommittee | Director, Planning & Assessment | Completed June 15, 2005 |
|
Fall 2005 Activities:
College/department convocations
"Demons on Tour" Guide activity |
Director, Student Success Deans Department Heads |
Faculty Staff Students |
College/department convocations
were held at the beginning of the 2005 fall semester.
The "Demons on Tour" function was held the first two days of classes for the 2005 fall semester. Over 500 students were assisted. |
Recommendation #10 - Change the culture among residential students
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
To assess all factors that may interfere with the quality of student life and learning including, but not limited to, those students residing on-campus |
EMC Quality of Student Life & Learning Subcommittee |
|
April 12, 2005 and ongoing |
| Comprehensive campus enhancement plan - See NCHEMS Recommendation #16 | Vice President for Student Affairs | Cabinet, various department heads and staff |
Recommendation #11 - Modify the current strategic plan for the university
|
Action Step |
Parties Responsible |
Parties Involved |
Progress Notes |
|
Appointment of the EMC Integration of Enrollment Management into Strategic Planning Activities Subcommittee |
EMC Strategic Planning Subcommittee |
|
Completed |
|
Begin review of :
|
EMC Strategic Planning Subcommittee |
|
April 12, 2005 and ongoing; New retention strategies should be available for review by May 2005 |
|
Development of a plan to assist all academic and non-academic units to improve the integration of enrollment management issues into strategic planning |
EMC Strategic Planning Subcommittee |
|
Completed June 15, 2005 in order to disseminate to all units in order to plan for 2005-2006 |
|
Completion of plan to
assist all academic and non-academic units
|
Director, Enrollment Management |
Respective Directors
EMC Subcommittee Chairs EMC Subcommittee members |
June 15, 2005 |
|
Integration of Enrollment
Management into 2005 Strategic Unit Plans Objective Plans are available on CIP page of the University SACS website
|
Unit Directors | June 15, 2005 thru September 30, 2005 | |
| Incorporation of consistent Recruitment & Retention objectives and strategies into respective unit plans | Unit Directors |
Examples of Unit plans
including EM objectives & strategies:
Scroll down and click on "University Goal #3" to review information |