Natchitoches, Louisiana


Recommendation #1
Recommendation #2
Recommendation #3
Recommendation #4

Recommendation #5

Recommendation #6

Recommendation #7

Recommendation #8

Recommendation #9

Recommendation #10

Recommendation #11



Northwestern State University

Action Plans in Response to the

Noel-Levitz Report dated March 10, 2005

 

Progress as of October 1, 2005

 

Recommendation #1 - Appoint a permanent enrollment management committee with two standing sub-committees on the quality of student life and learning (QSLL) and marketing/recruitment

Action Step

Parties Responsible

Parties Involved

Progress Notes

Development of Procedures for Enrollment Management Council

Director, Enrollment Management

 

Completed

Appointment of Members

Director, Enrollment Management

President

Executive Director, Planning & Institutional Affairs

Vice President for Student Affairs

Completed

Appointment of Subcommittees

Director, Enrollment Management

Vice President for Student Affairs

Executive Director, Planning & Institutional Affairs

Completed; Initial meeting with chair, coordinator and subcommittee chairs occurred on April 7, 2005

Development of Action Plan

Director, Enrollment Management

Executive Director, Planning & Institutional Affairs

Vice President for Student Affairs

Director, University Recruiting

Director, Student Success

Draft completed; revisions ongoing

EMC meetings

Vice President for Student Affairs

 

April 12, 2005

May 24, 2005

October 4, 2005

Development of a Comprehensive website - EMC Website Director of Enrollment Management   April 12, 2005 and ongoing
Subcommittee Meetings - EMC Website Subcommittee Chairs   April 12, 2005 and ongoing
Report of EMC activities to Strategic Planning & Budgeting Council Director, Enrollment Management   October 5, 2005

 

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Recommendation #2 - Revise, prioritize, and use the existing retention plan

Action Step

Parties Responsible

Parties Involved

Progress Notes

Convene initial meeting with EMC subcommittee for Retention

EMC Retention subcommittee Chair

Director, Student Success

Director, Enrollment Management

April 12, 2005 and ongoing

Request 2-day visit from Noel-Levitz

Director, Enrollment Management

Director, Student Success

March 29,2005 – Request to Craig Engel for the assignment of a NL consultant for retention planning purposes; Received assignment of a consultant on April 5, 2005. Retention consultant visit scheduled for April 26-27, 2005.

Retention planning and revision process – inclusion of other NL recommendations:  #7, #8, #9, #11

EMC Retention subcommittee Chair

EMC Retention subcommittee Members

Director, Enrollment Management

April 12, 2005 – May 31, 2005

Retention Planning Consultant visit Director, Enrollment Management

Director, Student Success

EMC Retention subcommittee

Deans

Faculty

Staff

Students

April 26-27, 2005

 

Copy of final report

Assignment of coordinators for major component areas of new plan Executive Director for Institutional Affairs Director, Enrollment Management

Director, Student Success

June 28, 2005

 

President's Cabinet Meeting Minutes

Final development of University Student Success & Progression Plan Director, Enrollment Management

Director, Student Success

EMC Retention Subcommittee Completed

9/15/05

Compile a progress report for October 2005

 

Student Success & Progression Plan  - Progress as of October 2005

Director, Enrollment Management

 

Component Coordinators Completed 10/11/05

 

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Recommendation #3 - Develop and implement a more aggressive transfer recruitment plan

Action Step

Parties Responsible

Parties Involved

Progress Notes

Assure the development of an advisory board with the Louisiana Community Colleges and Technical Colleges

EMC – Recruiting Subcommittee

Director, University Recruiting

AD, University Recruiting – Transfer & International Students

April 12, 2005 and ongoing

Louisiana Community & Technical Colleges statewide meeting at NSU

AD, University Recruiting - Transfer & International Students

Director, University Recruiting

LCTCS Vice President for Community College Services

Various NSU faculty and staff

A meeting was held on March 14, 2005 in an effort to facilitate relationships. CCs & TCs were represented

Improvement of NSU Transfer Student Websites

  • Reorganization of website

AD, University Recruiting – Transfer & International Students

University Registrar & Staff

Enrollment Management Office Coordinator

Website has been revised

Publication of Course Indexes Vice President for Academic Affairs University Registrar & Staff 10/03/05 - Deans charged with provideing a listing of probable course offerings for the 2006 summer, 2006 fall and 2007 spring semesters to be submitted to the Provost by 11/1/05.  These will be posted to NSU web pages to provide students with planning opportunities.

 

10/03/05 - The Dean's Council will recommend how to best inform students of the typical course rotations by semester.  This recommendation is to be brought forward by 1/10/07 (deadline for inclusion in the 2006-2007 catalog)

Exploration of 2+2 agreements

Vice President for Academic Affairs

University Registrar & Staff

NSU College Deans

Several "Bridge Program" agreements between Bossier Parish Community College and NSU are currently being discussed.  They are:

 

AAS in Business Administration to BS in Accounting

 

AAS in Business Administration to BS in Business Administration

 

AAS in Business Administration to BS in CIS

 

AS in General Studies (Pre-Nursing)  to BS in Nursing

 

Associate of General Studies to Bachelor of Social Work

 

AAS in Criminal Justice to BA in Criminal Justice

Data analysis to determine the best use of resources to effectively target “top” CC & TC feeder schools

Director, Enrollment Management

Director, University Recruiting

Director, Institutional Research

 

Completed and ongoing for each semester

Conduct a meeting between the President, key University personnel and CC & TC Chancellors to map out a plan to improve relationships

President

Executive Director for Planning & Institutional Affairs

Director, Electronic & Continuing Education

Director, Enrollment Management

Chancellors were invited to attend or send a designee on April 25, 2005 to the Rapides Learning Center in Alexandria.  LCTCS VP for Community College Services has was invited and included on the agenda.

Utilization of weekly applicant file to effectively communicate with transfer applicants AD, University Recruiting – Transfer & International Students   November 19, 2004 and ongoing thru each semester
Request and receipt of "transfer-ready" lists AD, University Recruiting – Transfer & International Students   Spring 2005 and ongoing
Expansion of recruiting efforts to the Louisiana Technical College and other technical schools Director, University Recruiting

AD, University Recruiting – Transfer & International Students

  Fall 2005 and ongoing

 

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Recommendation #4 - Transform your student telecounseling team into a student contact team

Action Step

Parties Responsible

Parties Involved

Progress Notes

Consideration will be given to this recommendation

EMC – Recruiting Committee

Director, University Recruiting

AD, University Recruiting – High School Relations

April 12, 2005 and ongoing

Identification of additional dollars to increase contacts to inquiry and acceptance pool Director, Enrollment Management   At this time the University is considering various options to identify funding and resources
Increase electronic dialogue Director, University Recruiting AD's Recruiting

Recruiters

Office Coordinator, University Recruiting

See Summary of increased electronic communications

 

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Recommendation #5 - Segment your funnel to determine differences in yield

Action Step

Parties Responsible

Parties Involved

Progress Notes

To determine the most appropriate segmentation and utilization of segments for more effective predictions

Director, University Recruiting

Director, Enrollment Management

Director, Institutional Research

Data Analyst, Institutional Research

 

April 4, 2005 and ongoing

Development of a segmentation approach

 

Established:

 

By population

 

By major recruiting initiative

 

New:

 

By home parish

 

By Recruiter territory

Director, University Recruiting

Director, Enrollment Management

Director, Institutional Research

Data Analyst, Institutional Research

 

  April 4, 2005 and ongoing

 

Established segmentation funnels were computed with the 14-day count data

 

The data  for the new segmentation funnels was received from IR on 9/21/05.  The Director of University Recruiting will compile the parish data into the recruiter territory format.  This information will then be utilized to predict, project, and monitor the enrollment funnel

 

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Recommendation #6 - Implement a qualifying and grading program

Action Step

Parties Responsible

Parties Involved

Progress Notes

Proposal of a qualifying and grading scale

Director, University Recruiting

 

Proposed scale developed by Director of University Recruiting – March 16, 2005

Review and refinement of scale

Director, University Recruiting

Director, Enrollment Management

Director, Institutional Research

Data Analyst, Institutional Research

April 12, 2005 and ongoing

Development of a qualifying & grading program; Use current data and coding; Excel pivot table used as reporting mechanism Director, University Recruiting

Data Analyst, Institutional Research

  First file was made available on 9/1/05 using 2006 inquiry level data; Subsequent meeting to further clarify qualifying and grading items held on 9/21/05; Changes made for 10/1/05 file; Further refinement made to scale  on 10/10/05.

 

10/10/05 qualifying and grading scale

 

Sample Inquiry Q&G Pivot table

 

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Recommendation #7 - Strengthen your recruit-back program by focusing on recent stopouts

Action Step

Parties Responsible

Parties Involved

Progress Notes

Design of a uniform instrument to be utilized in data collection

Director, Student Success

Coordinator, University Planning & Assessment

Director, Institutional Research

Data Analyst, Institutional Research

Completed

Purchase of upgraded software to analyze uniform instrument; Purchase of new computer to administer software and run scanner

Director, Enrollment Management

 

Completed

Receipt of printed instrument

Director, Enrollment Management

 

March 30, 2005

Identification of Spring 2005“stop out” students

Director, Student Success

Director, Institutional Research

As of Fall 2005 census date - data request submitted on September 12, 2005

Aggressive plan to contact students to determine nature of why they quit attending and can we assist in anyway to re-enroll

Director, Student Success

Student Success Student Contact Team

September 9, 2005 and ongoing

 

Calls scheduled for the week of October 24-28, 2005

Receipt of data and random sample selected by IR Data Analyst, Institutional Research Director, Student Success Completed September 15, 2005

Assessment and evaluation of data collection

Coordinator, University Planning & Assessment

Director, Student Success

Data Analyst, Institutional Research

Report scheduled to be completed during December 2005

Proposed Phase II - based on data.  Follow-up from various departments due to students stated reasons for "stop-out" Director, Student Success VPAA

Deans

Faculty

 

Spring 2006

 

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Recommendation #8 - Start to consider sophomore-to-junior strategies in your next plan

Action Step

Parties Responsible

Parties Involved

Progress Notes

To be addressed through Recommendation #2

 

 

 

Retention Subcommittee meetings EMC Retention Subcommittee Chair EMC Retention Subcommittee Members EMC Website for Retention Subcommittee
Consideration of sophomore to junior strategies EMC Retention Subcommittee Chair EMC Retention Subcommittee Members Considerable time was given to this concept.  Based on the concept of components used in the new plan, strategies will reach across the entire academic experience and class levels of undergraduate degree seeking students.

 

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Recommendation #9 - Obtain faculty buy-in for retention

Action Step

Parties Responsible

Parties Involved

Progress Notes

EMC and related subcommittees are to determine strategies to increase faculty engagement in all enrollment management issues (recruiting, retention, student life & learning)

EMC

EMC – All Subcommittees

 

April 12, 2005 and ongoing

Noel-Levitz Academic Advisor Training Sessions

Dean, University College

Designated University Faculty

University Academic Support Personnel

Training was conducted on April 5 – 6 , 2005

Incorporation of EM objectives into the strategic planning process of the University EMC Integration of EM into Strategic Planning Activities Subcommittee Director, Planning & Assessment Completed June 15, 2005
Fall 2005 Activities:

 

College/department convocations

 

"Demons on Tour" Guide activity

Director, Student Success

Deans

Department Heads

Faculty

Staff

Students

College/department convocations were held at the beginning of the 2005 fall semester.

 

The "Demons on Tour" function was held the first two days of classes for the 2005 fall semester.  Over 500 students were assisted.

 

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Recommendation #10 - Change the culture among residential students

Action Step

Parties Responsible

Parties Involved

Progress Notes

To assess all factors that may interfere with the quality of student life and learning including, but not limited to, those students residing on-campus

EMC Quality of Student Life & Learning Subcommittee

 

April 12, 2005 and ongoing

Comprehensive campus enhancement plan  - See NCHEMS Recommendation #16 Vice President for Student Affairs Cabinet, various department heads and staff  

 

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Recommendation #11 - Modify the current strategic plan for the university

Action Step

Parties Responsible

Parties Involved

Progress Notes

Appointment of the EMC Integration of Enrollment Management into Strategic Planning Activities Subcommittee

EMC Strategic Planning Subcommittee

 

Completed

Begin review of :

  • Key University Strategies
  • “New” Key University Retention Strategies
  • University Strategic Goal #3

EMC Strategic Planning Subcommittee

 

April 12, 2005 and ongoing; “New” retention strategies should be available for review by May 2005

Development of a plan to assist all academic and non-academic units to improve the integration of enrollment management issues into strategic planning

EMC Strategic Planning Subcommittee

 

Completed June 15, 2005 in order to disseminate to all units in order to plan for 2005-2006

Completion of plan to assist all academic and non-academic units

 

Recruitment Objective

 

Retention Objective

Director, Enrollment Management Respective Directors

EMC Subcommittee Chairs

EMC Subcommittee members

June 15, 2005
Integration of Enrollment Management  into 2005 Strategic Unit Plans

Objective Plans are available on CIP page of the University SACS website

 

Unit Directors   June 15, 2005 thru September 30, 2005
Incorporation of consistent Recruitment & Retention objectives and strategies into respective unit plans Unit Directors   Examples of Unit plans including EM objectives & strategies:

 

College of Education

Psychology

University Police

Library

 

Scroll down and click on "University Goal #3" to review information

 

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