|
Frequently Asked Questions
-
- Q:
What is a
Speed Demon Card?
-
-
- A: The
Speed Demon Card is your multi-purpose ID Card.
-
- Your Speed Demon Card is an
access key and must be presented to enter numerous campus
facilities, attend special events, obtain services, and utilize the
library. Your card and related accounts are non-transferable.
Your NSU ID
Card can also be used with three distinct accounts that can be
activated by the student. The accounts currently linked to the NSU
ID card are the NSU Meal Plan & Declining Dollars Accounts, Speed
Demon Dollars, and Speed Demon Off Campus Banking Account. These
accounts are not co-mingled and represent three distinct accounts
with the university or its affiliates.
Top
Q:
Can I
loan my Speed Demon Card to anyone?
- A: If
your Speed Demon Card is loaned to
another individual other than the cardholder, the individual whose
identity is represented on the card assumes all financial and/or
criminal liability for the card's misuse.
Q:
Does
a Speed Demon Card cost anything?
A: No, not for your initial card. The replacement fee for lost
or stolen cards is $20.00. There are some exceptions: Students,
faculty or staff who obtain Student Identification number changes after
receiving their initial card as well as legal name changes are exempt
from the $20.00 charge.
Q:
What
happens if I lose my Speed Demon Card?
A: If your card is lost or stolen report it immediately in
person at the Speed Demon Office during our business hours or call us at
(318) 357-5131 during non-business hours and leave your name,
Student I.D. number and a brief message. You can also
place a hold on your account through the website
http://my.nsula.edu/
Top
Q:
I
hate my picture, can I have another one made?
A: Retakes, once the card is printed, are not allowed
unless the picture is unusable due to closed eyes or other
problems. If you really must have another ID picture made, a
replacement can be obtained through the lost ID process, with its
normal replacement fee of $20.00.
Q:
What
should I do if my Speed Demon Card does not work?
A: If for any reason your Speed Demon Card does not work, bring it to
the Speed Demon Card office so that we can evaluate the problem.
You may also contact the One Card Technical Support Specialist at
357-4051.
Q:
What
are your office hours?
A: The One Card office hours are Monday - Friday from
8:00 AM to 4:30 PM. You can call and make an appointment if you are
unable to make it to the office
during normal business hours. Our telephone number is (318) 357-5131.
Q:
What
happens to my old card after my replacement is issued?
A: Your old card becomes void automatically so if you find your
old card, destroy it so that you don't confuse the two cards.
Top
Q:
What
happens if my Speed Demon Card is damaged?
A: The Speed Demon Card should be treated with care. Stickers, holes,
creases, worn magnetic stripes, etc. will render the card inoperable.
The Card should not be left in direct sunlight or on a radiator, and
should be kept away from magnetic fields and other bankcards, which
contain magnetic stripes. These simple precautions will protect the
card and its value. Damaged cards fall under the same
replacement procedures as a lost card.
Q:
I am
a new student. When will I get my Speed Demon Card?
A: Incoming Freshman who attend Freshman Connection will get
their I.D. during their Freshman Connection session. Other new
students can get their I.D. during the week of fee payment or students
can come to the Speed Demon Card
office after they have been admitted to the university and
registered for their classes. You must pay your tuition fees first or be a recipient of
financial aid to have your photograph taken. Government issued
identification is required.
Q:
What
will the Speed Demon Card allow me to do?
A: The Speed Demon Card is an electronic access card that allows
you to enter authorized areas. It is also a cashless transaction card
that allows for purchases to be debited from your card around campus.
It is currently accepted at the NSU Bookstore, all Sodexho dining
locations, drink and snack machines located around campus, Residence
Hall laundry machines, and Watson Library.
Q:
Will
the Speed Demon Card have my social security number printed on it?
A: No, for security reasons no numbers are printed on the
Speed Demon Card. Northwestern uses a student identification number instead of social security
numbers to identify students.
Q:
Who
has access to my picture?
A: No one has access to the picture.
In the case of an extreme emergency, or under court order or
subpoena the Vice President of Student Affairs may authorize a necessary use of
your photo.
Q:
How do I open a Speed Demon Account?
A: By coming to the Speed Demon office located on the first
floor of the NSU Student Union and filling out an application form. An
initial deposit of $25.00 is required. The form may be downloaded
from our website and mailed to the Speed Demon office.
Top
|