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Terms & Conditions
Northwestern
State
University
Speed Demon Card
Terms of Agreement
Card Use:
The Speed Demon Card is your multi-purpose ID card. Your
Speed Demon Card must be presented to enter numerous campus facilities,
obtain services and access the library. Your card and related accounts
are non-transferable. Your Speed Demon Card may be deactivated
and/or retained when presented by any Cardholder making inappropriate or
illegal use with it.
Debit Account:
This account is a record of your money deposited with us and available
to you for purchasing products and services wherever the Speed Demon
Card is accepted. You do not earn interest. You may not use the
Speed Demon Card as a credit card, nor to obtain cash, and you may
not transfer your account. Your card will be activated when you deposit
twenty five U.S. dollars ($25) or more on to your account. You may add
additional funds to your account at any time in the amount of U.S. $1 or
more. You may make a check or money order deposit in person or by mail
at the Speed Demon Card office or visit the Re-Loading station (CSVT)
at the NSU Watson Library. Check or money order deposits will be
credited to your account by the close of the business day following
receipt. Cash deposits at any CSVT will be available immediately in
your account. Statements of account activity are available through the
Speed Demon office. No change is given from a (CSVT).
Return Check Policy
If
Northwestern State University agrees to credit funds to your Speed Demon
Debit Account before your check or credit card charge has cleared, you
understand and agree that you will be liable to the University should
your check or credit card be returned unpaid. The University is entitled
to freeze any funds remaining in your Speed Demon Account in the event a
check or credit card charge you submit to us in payment is returned
unpaid. Returned checks will be reversed in the Cardholders Speed Demon
Account if there are sufficient funds and a $25 returned check fee will
be assessed. This matter will also be turned over to the Business
Affairs office for proper collection procedures.
Fees:
There are no transaction charges. If you present a check for payment or
deposit, and the check is subsequently returned for any reason, your
account will be deactivated and we will charge a $25 returned check
fee. The University will use all legal recourse to collect amounts due
including, but not limited to, the placement of a hold on student
records. Your account may be reactivated upon restitution; however, you
will lose check privileges. We will charge the current fee for
replacing lost, stolen or damaged cards (see below).
Lost, Stolen or Damaged Cards:
You agree to immediately report any lost or stolen Speed Demon Card
in person, by phone at (318)-357-5131 to suspend your card. After business hours, leave a message
with your name and Student ID number along with a brief description of
the circumstances. You may be responsible for all usage of your
Speed Demon Card prior to reporting its loss or theft to the NSU
Speed Demon Office. We will not reactivate a Speed Demon Card
reported lost or stolen if it is recovered. You must come to the office
during business hours to obtain a replacement card and pay the fee of
$20.00. Damaged cards that need to be replaced will be the
responsibility of the card holder. There will be a $20.00 charge for
all cards that need to be replaced due to breakage.
Account Closure:
Your account will be closed when you cease to be a student or employee
of NSU. Any
refund will be paid by check through normal University procedures. NSU
reserves the right to close any account that is inactive for more than
(12) twelve months. NSU also reserves the right to take any balance
remaining in the account and apply it to any unpaid balances that may be
outstanding to the university.
Receipts and Statements:
Most point-of-sale terminals are equipped to provide a receipt for each
transaction. It is your responsibility to ensure that the receipt is
correct. An account statement listing recent transactions will be
generated upon your personal request at the Speed Demon Office in
the NSU Student Union.
Error Resolution:
If you suspect an error on a receipt or account statement, contact the
Speed Demon Office no later than 30 days after the error
appears. If you report the error orally, a written confirmation may be
required within 10 days. The investigation results should be available
within 10 days of notification; however, if more time is needed, the
investigation may take up to 45 days. If no error is found, a written
explanation will be provided within 3 business days after the close of
the investigation. You may request copies of documents used to support
our decision.
Disclosure:
We will disclose information about your Account to third parties for
only the following reasons: (1) in order to complete a transaction
requested by you; (2) in order to comply with a court order; (3) to
fulfill a lawful University department or program request; or (4) with
your written permission.
Changes in Terms and Conditions:
The terms and conditions of this Agreement are effective and remain
binding until the Cardholder is otherwise notified. If any changes are
made to the terms and conditions, the Center will provide the Cardholder
with notice of changes at least twenty-one (21) days in advance of the
effective date by publishing the changes in the student newspaper and/or
through other campus distribution. Prior notice need not be given where
immediate change in terms and conditions is necessary to maintain or
restore the security of the account.
negative
Account Policy:
It is
the Cardholder's responsibility to keep track of spending, in the Speed
Demon Account Program. If the Cardholder attempts to use the Account
when there in not enough funds in the Speed Demon Account, the
transaction will not be approved. However, should the rare occasion
arise when, due to a systems problem or otherwise, a purchase occurs
with not enough funds in the Speed Demon Account (creating a "shortage"
or "negative amount"), the "owed" funds will automatically be deducted
from the next deposit. Alternatively, the Speed Demon Office will bill
for a negative balance that is on the system for more than five (5) days
and assess a $15 fee. The Speed Demon Office is entitled to freeze any
funds remaining in a Speed Demon Account in the event a check or credit
card charge submitted to us in payment is returned unpaid. Repeated
cases of shortages or negative amounts will be grounds for cancellation
of participation in the Speed Demon Account Program. In the event the
university must retain a collection agency to collect negative amounts
from the Cardholder, the Cardholder may be assessed, in addition to the
negative amount, administrative fees of the greater of $25 or 15% of
such amounts, plus any applicable interest as permitted by law."
Meal Plan Policy:
By signing this agreement, you understand that the Speed Demon account
does not take the place of a university meal plan. If you are unsure if
you are required by the university to have a meal plan please refer to
the Northwestern Student Handbook or visit the office of Residential
Life. Students who are commuter students, over the age of 21, or meet
the other requirements to exclude them from a meal plan can utilize the
Speed Demon Card as a means to store money to use for dining purchases.
Also, students who have board only meal plans which do not allow them to
have a declining balance may also utilize the Speed Demon Card for
dining purposes.
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