Natchitoches, Louisiana

How to Request Services

 

A. EMERGENCY WORK REQUEST:

 

The following requests are considered emergencies and may be called in at 4519: HEAT AND A/C OUTAGES, POWER FAILURES, STOPPED UP TOILETS, LEAKING SHOWERS/SINKS, CRITICAL HEALTH AND SAFETY ISSUES.

 

B. ROUTINE MAINTENANCE REQUEST:

 

All requests for maintenance may be submitted on the Physical Plant "Work Order Request" Form and routed for approval or through the Physical Plant Web Site. To check on the status of your request call Work Control at 4519.

 

C. CAMPUS PROJECT REQUEST:

 

Requests for campus projects to modify campus buildings must be submitted on the "Project Request" Form and routed for approval. The form may also be found on this web site.  Project requests may require the approval of the Facility Management Council. (FMC) Changes in space utilization will be evaluated and approved by the FMC.

 

D. HOW WE PRIORITIZE WORK REQUESTS:

  • PRIORITY 1: Addresses those request that involve systems failures or for the health, welfare, and safety of the university community.
  • PRIORITY 2: Urgent maintenance needs that does not impede safety, but one that impaired the operation of classes or other university operations.
  • PRIORITY 3: All other routine maintenance work or departmentally-funded request.