Frequently Asked Questions 

 

Northwestern State University

  

 Student Support Services

  1. What is Student Support Services?
  2. What are the services provided in the SSS program ?
  3. How do I join the program and how much do the services cost?
  4. Does SSS help with books?
  5. What other benefits can I get from SSS?
  6. How many SSS sessions (advising, tutoring, counseling) may a student schedule?

What is Student Support Services?

Student Support Services is a program of intensive and intrusive academic and student services for college students to assist them in staying in college and completing a college degree

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What are the services provided in the SSS program ?

Academic advising, academic and career counseling, academic skills instruction, computer skills, and tutoring are some of the basic services provided by the SSS program. Weekly one-on-one and/or small-group tutoring sessions address most of the University core course.  SSS students work with tutors on written assignments, from brainstorming topics to final proof-reading.

Learning may be enhanced through the use of an Electronic White Board and/or Power Point presentation station within the Office of Student Support Services.

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How do I join the program and how much do the services cost ?

A college student must apply for the SSS program.  A staff member reviews the application and determines if the student is eligible, if the student can benefit from participation in the SSS program, and if there is an opening for the student in the program.

If the student is eligible, s/he must agree to sign a Goals and Activities contract before each semester in order to be accepted and continued in the SSS program.

The services are free of charge.

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Does SSS help with books?

SSS students can use textbooks paid for by the SSS grant. The books are to be checked out through a SSS staff member, and are used only in the SSS student work area.

 

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What other benefits can I get from SSS?

The staff at the office of Student Support Services works to promote student satisfaction, retention, and ultimately graduation. To this end, our team of Counselors and Tutors collaborate in providing resources for college success.

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How many SSS sessions may a student schedule ?

Generally speaking, SSS students are expected to use services as often as needed. At a minimum, a SSS student should visit 3 to 5 times a semester with their counselors. A maximum of one visit per week with a counselor is allowed. For tutoring, once per week is the normal amount of time. A maximum of two sessions a week is allowed as space is available.

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Prepared by Isela Lopez, 2003

Maintained by Don Barker, Steven Gruesbeck, Jamie Flanagan, and Catherine Faucheaux

Copyright © 2006  Student Support Services of Northwestern State University of Louisiana
Revised: April 11, 2006