Post-Baccalaureate Certificate in Quality Control
Northwestern State University’s Post-Baccalaureate Certificate in Quality Control focuses on effective decision-making in technical, manufacturing, and service providing industries. The program allows students with Baccalaureate degree in any discipline to gain pertinent knowledge to apply quality control techniques and principles to products, processes, or services in industrial environment thereby enabling them work as a quality supervisor or quality manager.
This 18-hour program, which is delivered online and face to face, fulfills workforce needs that have grown as Louisiana attracted many technical, manufacturing, and service providing industries over the past five years.
Required Courses (12 credit hours):
Mathematics of Statistics. Statistics as a scientific tool; frequency distributions, tabular and graphical representation of data; measures of central tendency; normal curve; correlation; sampling; probability curve fitting; limitations of theory. Or Basic Business Statistics. A basic statistical foundation is developed; emphasis is then placed upon practical business applications including hypothesis testing, ANOVA, contingency table analysis, and introductory regression analysis; material is related directly to business applications.
Quality Control. Methods and procedures employed in industrial quality control, theories of measurement, error, prediction, sampling, tests of significance and models.
Engineering Economics. Principles and applications of economic analysis presented through engineering-oriented examples. Introduction and definitions of economic factors, analysis methods for evaluating alternative choices, and decision making tools for real-world situations.
Elements of Occupational Supervision. Preparation, training, and problems of the supervisor.
Electives (Take 2, 6 credit hours):
Technical Project Management. Project evaluation and selection; project planning, organizing, managing and controlling. Software tools and techniques for work breakdown structure; project networks; scheduling; critical path method; program evaluation and review technique; project crashing for small/large project of commercial/academic or nonprofit organizations.
Production and Inventory Control. Planning and control of production; operation analysis; routing, scheduling, dispatching; production charts and boards; inventory control; accumulation of material requirements; use of critical path techniques.
Intermediate Business Statistics. Time series, index numbers, analysis of variances, chi square, non-parametric tests applied to business and economic problems.
Business Law I. The study of the legal environment of Business, with an emphasis on the development of law, an overview of the court system, legal concepts underlying business crimes and torts, contracts, employer-employee relationships, commercial paper, and property rights, ethics.
Database Systems. Study of the design, implementation, and management of database systems in a business environment. Topics include data modeling, normalization and the utilization of a relational database management system to develop an integrated database application. A certification examination will be required as a part of the course assignment. The student does not have to pass the certification exam to pass the course.
Organization and Management. Management processes and ethics, with focus on the management of people in organizations, their behavior, motivation, and interactions with management structure.