Academic Services 2022-03-03T11:37:22+00:00

Academic Services

Academic Services is responsible for the management and maintenance of all content within the primary website at Northwestern State University (www.nsula.edu) and certain applications which serve the needs of the faculty and staff at NSU.  We strive to present a cohesive web presence for the university, and to that end we keep contact with NSU’s faculty and staff primarily through our work request software (Kayako).

Our office partners with the various departments and units of NSU to help determine the best course of action for delivering their presence to the web, so that their content reaches their target audience with minimal confusion and maximum effect.

Contact us at academicservices@nsula.edu for general questions, or if you have a more specific need please submit a work request.

Need Your Website Updated?

We use the Kayako ticket system to process work requests. Click here to learn how to navigate the ticket system.

Requests are processed on a first come/first serve basis.

Submit A Work Request

Frequently Asked Questions

Yes.  Go to the Telephone Directory Request page and submit your data and we will get to work on it.

Yes.  Since our founding we have been responsible for the visual appearance of www.nsula.edu, when it was first created in the mid-1990’s by our past director, Phillip Gillis.  We have since hired staff with backgrounds in graphic design and content management and we strive consistently to maintain best practices for our web content.

No.  Moodle content is managed by other staff at ITS, but you can still put in a work request and we will redirect it to the proper person.

No.  myNSU content is managed by other staff at ITS, but you can still put in a work request and we will redirect it to the proper person.

NSU’s First Appearance

This was NSU’s first appearance on the web as it was originally created and maintained by Phillip Gillis, circa 1995.