Living and Learning during COVID-19

The health and welfare of Northwestern State University faculty, staff, students,
campus partners and visitors remain our highest priority.

Health and Safety 2020-07-21T15:36:29+00:00

Health and Safety

Health Services is open from 7:30 a.m.-4:30 p.m. Monday-Thursday and 7:30-noon Friday.  If you are a student and test positive please email  If you are a Faculty or Staff member please report positive cases to  We ask that you include an email address and phone number where you can be contacted.

The student should make an appointment with Health Services using the Booking appointment program.

Everyone entering Health Services is required to wear a face covering.

Upon arriving to Health Services, students can check in for the appointment via Medicat check in.  Temperature and vital signs will be taken by nurse or student worker.

The student will be directed immediately to an exam room to be seen by the nurse. The nurse will wear appropriate PPE.

If the student has respiratory symptoms such as cough, shortness of breath, headache, sore throat, loss of taste or smell, nausea/vomiting/diarrhea, and fever 100.4 or greater.

  • Rapid Flu test will be performed to rule out Influenza
  • If rapid flu is negative, a nasal swab for COVID-19 will be performed and sent to the state lab via currier.  Results will be received in Health Services within 48-72 hours.

If a student is thought to possibly have COVID-19 after nursing assessment and while awaiting test results, the student will be advised to isolate. The student will be provided a Quarantine/Isolation packet with needed information:

Student Instructions
Ten Things to Manage at Home
14 day Temperature and Symptom Log for Contact Tracing

*Isolate: To separate those who are sick from those who are not.  A student in isolation should stay home, use a separate bathroom from others and have meals delivered to them.  Students in isolation will be checked on twice daily. The student will be asked to track temperature and respiratory symptoms while in isolation and be able to report those symptoms when called.

If the student is living in one of NSU’s residence halls, Housing protocols will be followed for isolation/quarantine.

Roommates of a suspected positive student will be asked to quarantine for up to 14 days depending on the roommate’s COVID 19 test result.  The student will be provided a Quarantine/Isolation packet with needed information.

*Quarantine: Stay home and monitor your health.  Check temperature twice daily and watch for symptoms of COVID 19.  Quarantine typically lasts for 14 days after your last exposure to a positive COVID 19 person. If symptoms arise, notify Health Services.

14 day Temperature and Symptom Log for Contact Tracing

The student will be advised on the aspects of contact tracing. Close contacts beginning two days prior to symptom start will be notified by NSU and asked to quarantine immediately.   The state contact tracers will place a call to the positive student and handle contact tracing from there.

NSU will adhere to CDC guidelines for confirmed or suspected cases/contacts.

Red River Sanitors has increased cleaning frequency in restrooms, on doorknobs and in high traffic areas.

All units should be prepared to adjust, including returning to a remote work environment, if the situation changes.

Employees must maintain physical distancing and proper hygiene:

Wash hands often with soap and water for at least 20 seconds.
Use hand sanitizer, at least 60% alcohol, if soap and water are unavailable.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Wear face coverings when the job or circumstances put you within 6 feet of others.
If you are sick, stay home.

If you have been exposed to COVID-19, stay home and notify your supervisor.

NSU will initiate additional phases when stay-at-home orders are lifted or modified and an NSU presidential directive is given.

Plexiglass has been installed in most offices and facilities where face-to-face interaction is required.

Please observe signage and other directives when being seated classrooms and auditoriums, waiting in lines and moving through campus buildings. Many buildings have designated in and out doors.

Elevators are limited to two occupants. Please practice social distancing while waiting for and inside the elevator.

A mask (preferably cloth), scarf, bandana or other such facial covering should be worn upon entering and leaving buildings, in halls, walkways, stairwells, elevators, kitchens, break rooms, meeting rooms and restrooms. The facial covering should fully cover the mouth/nose area and may not contain images or text that are inappropriate or may be offensive to others.

Please cough or sneeze into a tissue or your elbow.

What do I do if I test positive for COVID-19 or have been in close contact with someone who tests positive?

If you are a student and test positive please email  If you are a Faculty or Staff member please report positive cases to  We ask that you include an email address and phone number where you can be contacted.

Do I have to wear a mask this fall?

The use of face coverings is required on campus in public spaces, especially when it is not possible to maintain appropriate physical distancing of at least 6 feet, such as entering and exiting campus buildings, moving through hallways, using common rooms, in classrooms, and frequenting other shared spaces.

Is Health Services open on campus?

We are providing in-office services. We are open Monday through Thursday 7:30 a.m.-4:30 p.m. and Friday 7:30 a.m.-noon. Face coverings will be required for all visits.

Will I need to make an appointment to be seen at Health Services?

Yes. We recommend that students make an appointment with Health Services in effort to avoid increased number of students in waiting area. This effort is to help stop the spread of COVID-19. We ask that you come alone for your appointment. No friends will be allowed to wait in the waiting area. Please schedule your appointment at

Who is considered high risk for COVID 19?

People with pre-existing medical conditions such as asthma, diabetes, heart disease, chronic kidney disease, immunocompromised state, obesity and sickle cell disease appear to be more vulnerable to becoming severely ill with the virus. Follow the link for more risk factors

Will Health Services offer COVID-19 testing?

Health Services will offer COVID 19 testing at the discretion of the nurse and if the student is showing symptoms.

When will my COVID test results be available?

Your COVID results will be available in 48-72 hours.

What should I do if I am not feeling well and think I have COVID 19?

If you are not feeling well and think you may have COVID 19, isolate at home and contact Health Services at 318-357-5351 for guidance. Follow CDC website for COVID 19 symptoms:

What should I do if I have been in direct contact with someone that tested positive for COVID 19?

If you have been within 6 feet for 15 minutes or longer of a COVID positive person you need to immediately quarantine for 14 days and monitor your symptoms. Call Health Services at 318-357-5351 for guidance.

Can I still receive STI testing at Health Services?

STI testing will be provided at Health Services on Tuesday and Wednesday during operating hours. A face covering is required for all visits.

Are counseling and career services offices going to be open for face to face appointments?

Yes, students visiting the office of Counseling and Career Services (both sides) are required to wear  masks and social distance while receiving services. Hand sanitizer will be available in the waiting areas and individual offices.

Will 24-hour crisis call services be provided? 

Yes, crisis intervention services will be provided 24 hours a day. During regular working hours counselors can be reached in the office of Counseling and Career Services at (318) 357-5621. After 5 p.m. and on weekends the counselor on call can be contacted by calling (318) 357-5431 . To prevent the spread of Covid-19 and depending on the nature of the crisis, contact with the student may be made via FaceTime, WebEx or Zoom. Counselors coming to campus during a crisis will be expected to wear masks and social distance.  The national suicide hotline is 988.

What precautions are being taken to prevent the spread of Covid-19 in the office of Counseling and Career Services?

  • Students can receive any service via WebEx, Zoom or FaceTime.
  • Staff members are required to wear masks in their individual offices when providing services to students.
  • Offices are to be wiped down with disinfectant wipes after each visit from students.
  • Interns will be required to wipe down counseling rooms after each client.
  • The number of student workers, interns and Graduate Assistants that will be allowed in the counseling and career offices at one time will be limited to 2 to allow for social distancing. They will be required to wear masks and social distance. They must wipe down the desk, keyboard and phone when they leave the office.
  • Chairs in the waiting area cannot be moved due to social distance. Additional seating is provided in a waiting area outside of the counseling and career offices. There will only be 2 students allowed in the Counseling waiting area and 1 student on the career side. There is room in the hallway for 4 students to sit and social distance. Additional seating may be provided down the hall.
  • The Xerox copier will be required to wiped down after by any staff member using it.

Will the Part-Time Job Fair and the Fall Career Fair be held this year?

  • At this time, the Job Location and Development Part-Time Job Fair will be held face-to-face in the Student Union Ballroom. The number of recruiting vendors will be capped at 15 and spread throughout the room. The number of students allowed in the Ballroom at one time will be controlled to ensure that only 50 people are in the Ballroom at one time. All participants (students, staff, recruiters) will be required to wear masks. Those students who do not have masks but wish to participate will be provided a mask. All participants will be expected to social distance. Disinfecting wipes will be provided to recruiters to wipe down tables between visits. A hand sanitizer station will be placed at the entrance for students to use prior to entry to the Ballroom and upon exiting.
  • The Fall Career Fair scheduled for Tuesday, Sept. 29 will be held virtually via Handshake.

Will staff be providing outreach services to classes, residence halls, fraternities and sororities?

Workshops/presentations held face to face will be capped at 25 participants in rooms that accommodate social distancing. Participants will be required to wear face masks and social distance. Hand sanitizer will be provided at the door for students to use prior to entry to the room and upon exiting the room. Presentations will also be recorded and delivered virtually.