Reliable. Responsive. Essential. We keep NSU running—behind every light switch, temperature setting, and fresh-cut lawn is a team who puts you first.
At NSU, the Physical Plant is more than just maintenance—it’s mission-critical. We work behind the scenes so you can focus on learning, teaching, and thriving. From climate control and emergency repairs to campus beautification and long-term capital projects, we ensure that your environment is safe, welcoming, and fully functional.
Our team is committed to enhancing the daily experience of students, faculty, staff, and visitors—quietly, efficiently, and with pride. Whether it’s a classroom remodel, fixing a leak, or maintaining energy systems 24/7, we’re here to serve.
Have feedback? We’re listening. Contact the Physical Plant Director at (318) 357-4519. Your comfort is our commitment.
Need urgent help? We’re here 24/7.
If you’re facing a maintenance emergency—like a power outage, flooding, or an alarm issue—call us immediately at (318) 357-4519. If there’s no answer, call the Power Plant at (318) 357-5886. We respond fast because your safety and comfort can’t wait.
From setup instructions to access policies, our guides and forms ensure your requests are processed smoothly and in compliance with NSU standards.
Our expert teams work tirelessly to maintain the infrastructure that supports your student experience:
From chilled air to cozy heat, we ensure comfort with regular preventative maintenance and emergency support.
Remodeling rooms, repairing structures, and adapting spaces to meet evolving campus needs.
Monitors chillers, boilers, and energy management systems 24/7 to keep facilities operating seamlessly.
Over 100 routine inspections—from fire alarms to roofing—to extend building lifespan and prevent breakdowns.
Planning an Event or Unique Setup? Let’s Get it Right.
Special requests—like decorations or structural changes—require review for safety and compliance. Since these are not budgeted by the university, departments must cover any related costs. To start, submit your request 90 days in advance. Most regulatory agencies require 30–45 days for approval. For help navigating approvals or planning your event setup, contact the Physical Plant at (318) 357-4519. Written conditions and permissions will follow your submission.
The Work Control Center (WCC) is the hub for all maintenance requests and project coordination at NSU. Using a centralized digital system, we track and manage over 500 requests monthly—ensuring fast, reliable service to faculty, staff, and students.
Only NSU Physical Plant employees or supervised contractors may perform work—no outside vendors allowed without prior written approval.
Use the Work Order Request Form (http://tma.nsula.edu/) for general or project-related needs.
Request key or lock services via this form (https://documentproviderviewer.nsula.edu/?id=8699).
All renovations or space changes require approval. Submit your scope and budget using the Work Order Request Form (http://tma.nsula.edu/).
Get in Touch with the NSU Physical Plant
Location:
998 South Jefferson St
Facility Services Complex
Natchitoches, LA 71497
Office Hours:
Mon–Thurs: 7:00 AM – 4:30 PM
Fri: 8:00 AM – 12:00 PM
Phone:
(318) 357-5581 or (318) 357-4519
After Hours Emergencies: (318) 357-5886
Erin Dupree
Assistant to the Executive Director of University Affairs
(318) 357-5701