ITS uses the latest tools to monitor high-demand applications and constantly makes adjustments behind the scenes to increase performance and improve the user experience.
The issue with our hardware vendor has been resolved and all services have been restored.
Information Technology Services is currently working with one of our hardware vendors regarding a problem that is impacting multiple campus systems, including myNSU.
We will provide updates as they become available.
All network services have been restored. Please submit a service request to support.nsula.edu for anyone still experiencing issues.
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support.nsula.edu
The University lost connectivity to our ISP around 9PM this evening due to a hardware failure. ITS staff immediately began work to restore service. Partial service was restored about 12:30AM. We are currently waiting for parts and hope to have full service restored in the early morning.
It appears that service has been restored. We will continue to monitor all of our services and update if necessary.
Our Internet Service Provider is currently experiencing a major outage. They are not currently able to provide us with estimated time of resolution but it our understanding that is impacting a significant number of customers. As a result, most NSU sites are unreachable at this time. We will provide updates as they become available.
Maintenance is complete and connectivity is restored. Please report any issues to support@nsula.edu.
Network Maintenance: 1:00PM - Friday August 4th
Network maintenance will begin at 1:00pm today and will continue until completion. During this time access to online services both internally and from the Internet will be unavailable or sporadic. Due to the nature of the work, we cannot provide a definitive time of completion. We hope the work will be completed by late this evening but downtime could extend into tomorrow should we run into issue.
Updates will be sent via email and social media when the work is complete.
--Information Technology Services
