Student Support Services

· Student Support Services
Student Support Services 2021-11-08T09:08:23+00:00

All offices of the State of Louisiana shall continue to encourage all employees, students, and visitors to wear a face covering over the nose and mouth unless the person has been fully vaccinated with a COVID-19 vaccine.

TRIO Student Support Services (TRIO SSS) is funded by the U.S. Department of Education and is a selective-admissions TRIO program dedicated to bridging the connection between high school and college. TRIO SSS is part of the Division for the Student Experience, and reports to the Director of Student Affairs.

TRIO SSS at NSU provides 360 low income, first-generation college and/or students with disabilities with intensive services and other assistance systems designed to maximize students’ chance at success in college.  TRIO SSS services include but are not limited to: academic and career advising, peer tutoring, a resource library, and many other unique services used to help students in our program progress and successfully graduate from Northwestern State University within 4 to 6 years.

Only students admitted and enrolled at one of the Northwestern State University campuses may be admitted to our program.  They must meet eligibility criteria based off of one or more of the following: Low Income, First-Generation, or Disability.

If you are interested in becoming a member of this winning team, call or email us at 318 357 5901 or Success is only a phone or email call away.

TRIO SSS Mission Statement:

TRIO Student Support Services supports students who are first-generation, modest to low income, and students with disabilities who show potential to meet the challenges of higher education by strengthening and developing their academic and self-management skills.  The program’s goal is to graduate participants with a baccalaureate degree within four to six years.  TRIO Student Support Services provides resources to enhance students’ academic success, financial literacy, and personal and social skills.

TRIO SSS Vision Statement

TRIO SSS, creating graduates that are transformative individuals, passionate citizens, and innovative global leaders.

How to Join TRiO Student Support Services

About half of Northwestern State’s student population qualify for TRiO Student Support Services; Students are selected to join Student Support Services after completing the intake process. Students must meet at least one, and preferably two of the following requirements for entry:

First generation, meaning neither parent graduated with a bachelor’s degree from college;

Low Income, typically a student who receives a Pell grant; or

Disabled, referring to a physical, learning, or mental disability.

Applications for the TRiO Student Support Services program are available throughout the year on the Natchitoches campus in 24B Kyser Hall and on the Shreveport campus in the Nursing Education Building, Room LC 133 with Mr. Bill Livigni. The application is also available for downloading below. If you have questions, you may call (318) 357-5901 for the Natchitoches campus and (318) 677-3063 for the Shreveport campus.  For more information regarding the College of Nursing and School of Allied Health, please visit

The Peer Mentoring Program is designed to assist incoming SSS students with their adjustment to college, time management, and computer literacy skills. The peer Mentors also form an important link between students and NSU, helping students utilize the many resources available from other campus programs.

If you are interested in becoming a peer mentor, please contact Mrs. LaRonda Johnson at 318-357-5675 or by email at

Services Offered

  • Tutoring
  • Mentoring
  • Wellness Support Programs
  • Academic Counseling/Advising
  • Career Counseling
  • Assistance with Graduate School Admissions
  • FASFA Application Assistance
  • Resource Library
  • Financial Aid Appeals
  • Retroactive Cancellation/Resignation forms

Frances Welch
Director of Student Support Services

Jamie Flanagan
Assistant Director

LaMario Fortson

LaRonda Johnson

LaTonia Mims
Administrative Coordinator III

William “Bill” Livigni
CONSAH Counselor/Instructor

College of Nursing and Allied Health

Student Support Services offers tutoring in all core classes and most upper level courses. TRiO Student Support Services offers both virtual as well as socially distanced in-person tutoring Monday – Thursday 8:00 a.m. – 5:00 p.m. and Fridays 8:00 a.m. – 12:00 p.m. To schedule an appointment please visit the computer lab in room 243 B of Kyser Hall, email our main email at or call 318-357-5901.

Trio / SSS Events

First Generation Celebration
November 8
Monday at 11

Financial Bingo Lunch & Learn
November 15
Monday at 12 (Noon)

Student Support Services
Room 243 B of Kyser Hall
Natchitoches, Louisiana 71497

Phone: (318) 357-5901
FAX: (318) 357-6293.