COVID-19 FAQ 2020-06-02T12:14:38+00:00

COVID-19 Frequently Asked Questions

Health services has created a webpage at with information specific to the virus, symptoms, prevention, and current risk levels.

The Office of the Governor also has relevant information related to the virus in Louisiana and how the state is responding:

Updates on NSU’s response efforts will be posted on this webpage and Updated information on the disease is also regularly posted on the CDC website as it becomes available.

What experts know about how the virus causing COVID-19 spreads is largely based on what’s known about similar coronaviruses. The virus is thought to be spread mainly from person to person, between people who are in close contact with one another – about six feet – through respiratory droplets produced when an infected person coughs or sneezes.

It may be possible for a person to get COVID-19 by touching a surface or object that has the virus on it and then touching their own moth, nose or possibly eyes, though it is not thought to be the main way the virus spreads.

All on-campus events are cancelled through June 30.

NSU is following all CDC, state and regional guidelines in phased reopening of campus.  While some offices remain closed, many personnel have returned to work.  NSU are following social distancing and personal hygiene protocols and access to some buildings is limited.   Whether on campus or working remotely, NSU employees are available to meet student needs, answer questions and help with advising.

The computer lab in Russell Hall is open from 8 a.m.-8 p.m. 

Labs at NSU’s Nursing Education Center in Shreveport (Room 105 and Room 112) will be open from 8 a.m.-5 p.m. Monday-Thursday and 8 a.m.-noon Friday.  Contact Jennifer Long at (318) 357-6482 for software/information regarding Microsoft Office, Nursing CAI, internet and laser printing.  The labs are restricted to those with a myNSU account and PaperCut Allotment.

The computer lab at the Leesville/Fort Polk Campus (Building 550 Room 125) will be open from 7:30 a.m.-5 p.m. Monday-Thursday and 8 a.m.-noon Friday.  Contact Martha Koury at (3317) 392-3166 for software/information regarding Microsoft Office, internet and laser printing.  The lab is restricted to those with a myNSU account and Papercut Allotment.

The computer lab at NSU’s Cenla campus at England Airpark (Conference Room) in Alexandria will be open from 7:30 a.m.-4:30 p.m. Monday-Thursday and 8 a.m.-11:30 a.m. Friday.  Contact Jason Parks at (318) 484-2184 for software/information regarding Microsoft Office, internet and laser printing.  The lab is restricted to those with a myNSU account and PaperCut Allotment.

If you need assistance with technology issues, email or call the Student Help Desk at  or call (318) 357-6696.

Watson Library remains closed, but staff are responding to digital service requests.

Below are hours of operation for Testing/Proctoring.

Each campus has guidelines set in place for COVID 19.

Main Campus – Monday-Thursday 8 a.m.-1 p.m. and Fridays 8 a.m.-noon
Barksdale – Will not be testing/proctoring until Fall.
Cenla – Monday-Thursday 7:30 a.m.-4:30 p.m. and Friday 8-11:30 a.m.
Leesville – Monday – Thursday 8:30 a.m. and 1p.m. only. Fridays 8:30 a.m. only.
Marksville – Rotation each week – Monday-Thursday 8 a.m.– 4:30. P.m. and Friday 8 a.m.-noon. The next week will be Tuesday and Thursday 8 a.m.-4:30 p.m.
Shreveport Accuplacer/Nursing proctoring – Monday and Wednesday noon-4 p.m.
Shreveport General Ed Proctoring – Monday-Thursday 8 a.m.-noon.

If you have any questions, please email Star Hamous at or

You must have an appointment to test. Wear a mask and practice social distancing.

Yes. Health Services is open from 8 a.m.-noon Monday-Thursday with a nurse on-call from noon-5 p.m. Hours on Friday are 8 a.m.-noon. Call (318) 357-6377 or email Carla Walker at for more information.

Counseling Services are available from 8 a.m.-3 p.m. Monday-Thursday and 8 a.m.-noon Friday. Counseling is available via WebEx, Zoom, FaceTime, or face-to-face, 305 Student Union.

Contact Rebecca Boone at or call (318) 357-5621.

The NSU Post Office is operating under regular hours, 7 a.m.-5 p.m. Monday-Thursday and 7 a.m.-noon Friday.

Yes!  WRAC hours are 6 a.m.-6 p.m. Monday-Friday, 10 a.m.-2 p.m. Saturday and 1-5 p.m. Sunday.

Hours for the NSU Rec Complex are 7:30 a.m.-5:30 p.m. Tuesday-Sunday.  Only the golf course is open. The pool and driving range are closed until further notice.

Health and safety protocols at the WRAC and Rec Complex will be observed, including social distancing and other measures to provide a safe and healthy environment for patrons and staff.  Guidelines may be revised in conjunction with state mandates.

For more information on the WRAC, call (318) 357-5269.  For information on the NSU Rec Complex, call (318) 357-6300.

All campus events are cancelled through June 30.

A virtual commencement ceremony was held on May 8.  To view that event click here:

Plans are progressing for in-person commencement ceremonies for our Spring 2020, graduates on Saturday, August 8.  Those programs are scheduled for 10 a.m. and 3 p.m. and will feature all of the splendor and pageantry that make Northwestern graduation programs so special and unique. Information on how social distancing protocol might affect attendance at the commencement programs will be forthcoming.

Students taking classes in the eight-week summer session can register through June 2. Early registration for first four-week summer session is available until June 2 and through June 30 for the second four-week session.

Registration for the fall semester is available through Aug. 16. Late registration will be held Aug. 17-25. Fall classes will start on Aug. 17.

Virtual sessions of Freshman Connection and Parent Connection for the Natchitoches campus will take place Thursday, May 28 and Wednesday, June 17.

Virtual sessions for Alexandria campus on Tuesday, June 23, at the Shreveport campus on Thursday, June 24 and at the Leesville campus on Tuesday, June 30.

An in-person Freshman Connection on the Natchitoches campus is tentatively set for Thursday, July 9, but plans could change.

The face-to-face games and activities that are normally the highlight of Freshman Connection will be part of Freshman Connection 2.0, an early move-in experience planned for Aug. 12. This will include the Freshman Follies, organization browse, pep rally and other activities.

Register for Freshman Connection here:

Yes!  NSU faculty and staff are working diligently to prepare campus for a safe fall semester using cautionary measures and increased sanitation.  We can’t wait to see everyone on campus again!

NSU will follow NCAA and Southland Conference mandates regarding protocols for Athletics. Details will be available as plans are finalized.