NSU Internal Complaints

The Northwestern State University General Catalog provides the most comprehensive outline of NSU appeals policies and procedures for each of the University’s divisions.

Student Affairs

Procedures for addressing student complaints and grievances are found in the Student Handbook to address issues such as sexual harassment, informal resolution of a complaint, formal grievance procedures, redress of grievances, filing complaints, and student-grievance procedures. The Student Handbook is published annually by the Office of the Vice President for Student Affairs.

NSU Student Handbook 

Academics

Academic complaints are coordinated by the University Registrar.  These include grade appeals, registration access appeals, and residence status appeals:  Frequently-used Student appeal request forms (Registrar’s Office)

Contact the Registrar’s Office:

Office of the Registrar
Student Services Center, Suite 235
Northwestern State University
Natchitoches, Louisiana 71497

Office hours:
Monday – Thursday: 8:00 a.m. – 4:30 p.m. and Friday: 8:00 am – 12:00 p.m. CST

Phone: 318-357-6171
Toll Free: 1-800-807-8849
Fax: 318-357-5823 or (318) 357-4567
E-mail comments or questions to: registrar@nsula.edu.

Financial Aid

Problems with student financial aid should be directed to the Office of Financial Aid and Scholarships:

Office of Financial Aid
Student Services Center, Suite 212
Northwestern State University
Natchitoches, LA 71497

Office Hours:
Monday – Thursday: 8:00 a.m. – 4:30 p.m. CST and Friday: 8:00 a.m. – 12:00 Noon CST

Phone: (318) 357-5961
Toll Free: 1-800-823-3008
Fax: (318) 357-5488
E-Mail: nsufinaid@nsula.edu

Appeal Financial Aid Eligibility