Frequently Asked Questions 2019-05-21T08:24:33+00:00

Frequently Asked Questions

What do I do after finals? 2022-05-03T12:47:29+00:00

All rental books must be returned to the campus bookstore when the term ends. However, you can choose to keep the book by paying an additional fee at the campus store during checkout. All rentals that are not returned by
the end of the semester will be subject to a non-fundable non-returned rental fee.

My professor has recommended materials, are these part of the IncludED program? 2022-05-03T12:49:30+00:00

Only materials identified as “required” are included in the IncludED program. All “recommended” materials will be available for purchase at the campus store and at

Why am I receiving an email from Brytewave? 2021-08-06T08:42:27+00:00

An email from Brytewave will be sent to you once your IncludED materials have been added to your library. Follow the directions below on how to access your materials.

How do I get my IncludED books shipped to me? 2022-04-11T15:19:18+00:00

Shipping is now available for IncludED books. Fill out this form completely in order to get your books properly shipped.

***No books will be shipped to a PO Box or internationally!

How do I opt out of IncludED? 2021-12-14T15:53:44+00:00

Follow this link to opt out or to opt back in if you changed your mind.

How Do I Edit The Contents Of My Area’s Website? 2019-08-29T12:56:51+00:00

This is the work request screen at Click the image to submit a ticket.

Here’s how:

  1. Login to with your NSU account and click “Submit a Request.”
  2. In the “Categories” section select “Department Websites & Web Applications” and press the “Next” button.
  3. Enter your request in the Message section, following this basic format *:
    1. Include the URL of the site in question (ex. “”).
    2. Your request, along with relevant attached files (if any).
  4. Click the “Submit” button

Any faculty or staff requesting a change to NSU’s website must have authorization from their unit head.

[*] the “Priority” selection on the request screen only indicates departmental urgency; it does not reposition the order of your request in the queue.  All request(s) submitted to IT are queued on a first come, first served basis.

Who do I contact if I have questions about IncludED? 2021-05-19T15:08:01+00:00

If you have questions, you can contact the NSU Campus Store at 318-238-3630 or email or

For Shreveport campus Nursing or Allied Health students, you can email or call the store  318-677-3047.

NSU student billing questions can be sent to or call 318-357-6902.

What happens if I drop a course? 2021-05-19T15:06:38+00:00

If you drop a course before the end of the University drop/add period (Fall 2021/August 25), your charge will be removed and your access to the course materials will be revoked. If you drop or withdraw after the initial drop/add period, the student is responsible for ALL fees associated with the dropped course.

If you had a physical book and you picked up the book – you need to return it back to the bookstore by the add/drop period to avoid being charged for the materials.

What will the charge look like on my MyNSU bill? 2019-08-01T10:21:39+00:00

A charge will appear on your MyNSU bill for the NSU Campus Store – IncludED.  The charge will appear under the description of your bill. You can pay through the MyNSU portal, or Student Accounting website, or allow it to be covered by your financial aid when it disperses.

How do I know if my books are provided by IncludED? 2021-05-19T15:05:45+00:00

You’ll receive an email from the NSU Campus Store with login information if you are enrolled in a course that is IncludED.  For the Fall 2021 semester, NSU is utilizing this program for ALL courses.

How do I access my materials? 2021-09-02T06:39:36+00:00

If the course is offered through IncludED, you’ll receive an email from the NSU Campus Store the week before classes begin. This email will have a subject line of “Activate Your Digital Content,” which will contain an activation link, or “Your Digital Books Have Arrived,” which will contain an access code.

If your email contains an access code, login to your course in Moodle and follow your instructors’ directions to register your code.

Accessing through Follett Discover Access?
A student can also get to the bookshelf by clicking the link in Follett Discover Access for BryteWave which is located after login into your NSU account. This link acts just like the LTI link and will pass that student into their BryteWave Shelf.

Accessing through the course in the campus Learning Management System (LMS)?
If the professor has added the RedShelf BryteWave link in their LMS, then that link will send the student into their BryteWave account / shelf. The student’s books will be on their shelf.

If they haven’t created an account at this time, they would need to complete their BryteWave account setup. See your faculty member if the link is not showing.

Accessing through an auto-provision email?
BrtyeWave (RedShelf) will be provisioned to the student’s academic email address. This will create an account for the student that they can log into on the BryteWave login and find the preloaded material.

The login URL for BryteWave is now located at:

While they can get in at the URL, they may have to request a password change if they don’t follow the activation link that was emailed to them. So, all ACCESS provisioned students will receive an email that looks like this sample (or advance to last page for image). If the student clicks the link in the email, it will pass them into their BryteWave shelf (which is the same as if they logged in at the login URL) and will be able to complete an account set up. (set password, etc.)

If your course requires courseware/homework solutions (also known as access codes), login into Moodle and follow your instructors instructions. No code is needed but you do need to use your NSULA.EDU email for accessing the material.

What is the benefit of participating in the program? 2019-12-17T11:29:55+00:00

The goals of this program are to improve textbook affordability, and to improve your success in class. Participating in this program will bring deeply discounted prices on your textbooks, the required course materials, and the ability to access your textbooks on or before the first day of class.

Studies show students who don’t have their required course materials on the first day of class may be at a disadvantage. We want all Demons playing on the same field, so we’re offering more affordable digital materials you can access immediately.

What is the IncludED textbook program? 2019-08-01T10:15:01+00:00

IncludED is a partnership between NSU and the NSU Campus Store that allows you to rent or purchase textbooks at a reduced cost. The charge is posted directly to your MyNSU Tuition and Fees bill and can be paid along with your University charges or using financial aid.

Where can I find my Campus Wide ID (CWID)? 2017-08-09T14:55:39+00:00

You can obtain your Campus Wide ID here.

What is Prior Learning Assessment? 2017-08-09T14:55:11+00:00

Prior Learning Assessment (PLA) is a process where credit hours may be earned at NSU through an intensive portfolio writing course (IDS 3000) for life, work, or volunteer experience determined to be college level learning.

What are fast-track classes? 2017-08-09T14:55:03+00:00

Northwestern offers courses in 8-week sessions during the fall and spring, which allows the student to focus on one or two courses at a time. During the summer, courses are offered in four and eight week sessions.  The online course format provides flexibility and convenience for adult learners.

When I finish my degree, can I attend graduation? 2017-08-09T14:54:55+00:00

Yes! Click here to see how to apply for graduation.

When will I know that I am able to enroll in my courses each semester? 2017-08-09T14:54:47+00:00

College administrative staff and/or academic advisors will inform you (in person, via letter or email, or through Moodle) about enrollment procedures including dates or times that are important.

Where do I buy the textbooks/handbooks for the courses? 2018-02-20T14:42:18+00:00

You can purchase your books online and have them shipped to you through our bookstore. Click here to see our bookstore

How do I “log-on” to take these classes? 2017-08-09T14:54:23+00:00

All students receive a user account name and password that enables access to a single sign-on (SSO) environment for all online services. The username format is derived from the following convention:

first initial + up to 13 characters of last name + last 6 digits of Campus Wide ID (CWID)

Example: vdemon456789 – Victor Demon with CWID 123456789

Usernames can be retrieved via: and click on Forgot Username

Your initial password will be Demons + six digit date of birth – Example: Demons120184. During your first login to myNSU, you will be asked to answer five (5) security questions and set a new password. You will need to remember your security question answers in order to reset a forgotten password. Students will use this new form of identification to access all online services such as myNSU, Moodle, Microsoft Office 365 (email), the wireless network, computer labs, and library databases.

You will not be able to see your classes listed in Moodle until the first day of classes. You can view the NSU Academic Calendar to see important dates for the semester.

How do I register for my classes? 2017-08-09T14:53:22+00:00

To simplify the registration process, we encourage students to connect to NSU Connect through their myNSU account at

  • If you have completed less than 30 hours at NSU, you will have an advisement hold on your account.  You will need to call or email your advisor and they will be able to assist you with an “alternate PIN” for registering your classes.
  • If you have over 30 hours at NSU, you may register yourself online at
  • Transfer students with more than 30 hours can also register on-line (after speaking with an advisor).
Will my credits transfer to Northwestern from another institution? 2017-07-25T14:02:38+00:00

Most likely, but you will need to visit and click on “Transfer Credits” to follow the instructions to have your transcripts evaluated and see if your credits will be accepted.

Hours earned at an institution accredited by a regional committee on colleges, or the equivalent, will be accepted at Northwestern. You may view the Louisiana Postsecondary Education Statewide Student Transfer Guide and the Master Course Articulation Matrix online through the following link – The articulation matrix furnishes the current course equivalents for Louisiana Colleges and Universities. Please note that the listing of courses through this site is not all inclusive. There will be courses that articulate between campuses that are not indicated on the matrices. Transfer Credit Practices of Designated Educational Institutions, published by the American Association of Collegiate Registrars and Admissions Officers (AACRAO), is used as a basis for determining the accreditation status of other institutions. If you have earned credits at a school that is not regionally accredited, you have the option to “test out” of the courses. For this option contact the department of the course(s) for assistance with registering to take a special exam.

For more information about transfer credits, contact the Registrar’s Office — Phone:  318-357-6171, Toll Free: 1-800-807-8849, Email:

How do I apply? 2015-05-28T09:52:34+00:00

Please visit our “Apply Now” page for instructions on how to apply for admissions online.

What do I need to get admitted to NSU? (ACT scores/high school transcript, etc?) 2017-08-09T14:52:55+00:00

Your admission requirements will vary according to your status.  For a complete listing, please visit and choose your admission criteria from the menu on the right of the page.

Is financial aid available for online degrees? 2017-08-09T14:52:47+00:00

Yes.  Financial aid is available just as it would be for any regular degree program.  Visit our financial aid website at for more information.

How is the course material delivered in an online course? 2017-08-09T14:52:38+00:00

Most distance courses involve a combination of online lectures, reading course content and referring to textbooks. Additional activities may include online class meetings via WebEx, writing term papers, writing essays, and responding to questions posed on discussion boards.

What are Louisiana Transfer Associate Degrees (AALT/ASLT)? 2017-08-09T14:52:29+00:00

The goal of the Lousiana Transfer Degree is to maximize the transfer of academic credits from two-year technical or community colleges to four-year institutions. The transfer associate degree gives two-year college students the opportunity to complete 60 hours of course work toward a baccalaureate degree before transferring to a public Louisiana university. Students may complete either an Associate of Arts/Louisiana Transfer (AA/LT) degree or an Associate of Science/Louisiana Transfer (AS/LT) degree depending on the baccalaureate program being pursued.

To find out how to take advantage of this program, click here.

What sort of teacher/student interactions are there in these courses? 2017-08-09T14:52:23+00:00

It varies from course to course – most of the distance delivered courses are taught in Moodle. Tools used include narrated Powerpoint lectures, discussion boards, blogs, webinars, group projects, etc. And of course, the professor is always available via email.

Is getting an online degree the same thing as getting a degree on campus in a classroom? 2017-08-09T14:52:16+00:00

Yes, getting an online degree is the same as getting your degree in a classroom.

Are these degrees offered completely online — Will I ever have to come to campus? 2017-08-09T14:52:10+00:00

You will need to read your syllabus.  Some classes do require you come to campus for midterm & final exams.  Most will allow you to have it proctored at a local University or testing center as well.

Where can I find course schedules? 2017-08-09T14:52:02+00:00

Click here to view the current schedule of classes.

Where can I find course descriptions? 2017-08-09T14:51:55+00:00

Click here to view current Course Descriptions.

Where can I find program descriptions? 2017-08-09T14:51:48+00:00

Descriptions of each program, including the courses included, can be found in the current University Catalog.

Do you have any information on career options or career placement? 2017-08-09T14:51:30+00:00

NSU’s Counseling and Center Services Center helps students and alumni plan, prepare and promote their careers. The center also partners with local and national employers to bring a variety of internships and jobs to their qualified applicant pool.

Where do I find information about financial aid? 2017-07-28T10:41:42+00:00

To establish and maintain eligibility for federal student aid and some other student aid programs you must:

  • Be a regularly admitted student enrolled in a degree program
  • Have a high school diploma, GED, or passed an ability to benefit test
  • Be a U.S. citizen or eligible non-citizen (Federal Student Aid)
  • Maintain Satisfactory Academic Progress
  • Not owe a refund or repayment on an educational grant
  • Not be in default on an educational loan
  • Agree to use federal student aid funds solely for educational purposes
  • Not have borrowed in excess of annual or aggregate limits on a Title IV student loan

For more information, visit NSU’s Financial Aid Office

What are your admission requirements? 2017-08-09T14:21:44+00:00
What online degree programs do you offer? 2017-07-25T14:05:28+00:00

A complete list of eNSU’s online degree programs is available here.

Where can I find information on tuition and fees? 2016-07-28T12:24:59+00:00

For Tuition Fees, please click here to be redirected to the Business Affairs website.


An Electronic Course Fee of $50 per course will be assessed for all Internet courses effective as of the summer session of 2005. The primary use of the fee is to support the cost of developing, maintaining, and supporting electronic learning. Over the past several years, Northwestern has increased electronic offerings significantly. With the support of you, the students, in the implementation of this fee, support will continue to improve for existing and new electronic courses and degree programs.

Other Fees

• Application Fee $20.00

• Allow an additional $5.00 per credit hour for technology fee above 12 hours.

• The cost of textbooks and related materials varies by program.

These figures are subject to change without notice!